Rehoming Customer Support
Hours: 35 hours per week (worked on a rota from Monday to Sunday)
Location: Edinburgh Dog and Cat Home
Salary: £21,840 per annum
At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. Our mission is to protect loving homes, find loving homes and run a loving Home.
We are delighted to be recruiting two Rehoming Customer Support staff members to join the Business Support Team.
Working within a highly focused team, the Rehoming Customer Support role is vital to the running of the Edinburgh Dog and Cat Home operations.
Providing exceptional customer service, with responsibility for manning the phone lines, greeting customers, promoting fundraising initiatives and Home run events, processing donations, managing and maintaining all Front of House duties, processing animal intakes and assisting with Re-homing procedures.
You will be enthusiastic, reliable and confident in speaking to the public and managing a variety of office-based tasks, who can work proactively using own initiative.
Further information on the role can be found in the job description link below. If you are interested in applying for this position, please complete the application form and send it to recruitment@edch.org.uk by Tuesday 12th December 2023. Interviews are likely to take place the week commencing 18th December 2023.
We regret that due to the high volume of applications we are unable to acknowledge every application. Please bear in mind that if you are selected for an interview, we will contact you within 2 weeks from the closing date.